VTIC is supporting Victoria’s tourism, events and hospitality businesses to survive and recover from the impacts of COVID-19.

We have collated an extensive range of business support resources to help you navigate the challenges faced by our industry. Consolidated and developed in collaboration with industry experts, these business support resources aim to meet your immediate needs and guide you through to recovery.

We will continue to update this hub with information and resources to support the industry moving forward.

For essential information about COVID-19, please visit the Department of Health and Human Services website or phone 1800 675 398.  For information on the operation of your business, please visit the Business Victoria website or phone the Coronavirus hotline 13 22 15.

Are there any other tools and resources that we can provide to help your business? TELL US HERE


Quality Tourism Framework

The Quality Tourism Framework (QTF) is an online pathway to support the continuous growth and development of Australian tourism businesses of all sizes. It provides businesses with the necessary tools and resources to ensure best practice management, customer confidence and ongoing sustainability. Click on the link below for more details on these programs and the two new QTF modules; COVID Clean and COVID Business Recovery.

Accreditation fees have been waived until December 2020 as part of our continuing support for industry.

Find out more

New High Country at Home Experiences

Cook, taste, judge, savour and indulge in the flavours of Victoria’s beautiful High Country with these unique, fun, guided Zoom experiences to enjoy at home. It’s as easy as booking a date, checking the mailbox for the special High Country at Home box of all the goodies needed for the class then Zooming in to enjoy the interactive experience.

Try VTIC members’ classes including Pfeiffer Wines Muscat Master Blender or Risotto Done Right with Hedonistic Hiking.

Learn More

In collaboration with: