Flood Support Information.

Victoria and State Government have various programs to support flood impacted communities, households and businesses. The section in red text below shows major updates and important information, but the resources below are all flood related updates in both financial support and also business tools and wellbeing.

VTIC is working to advocate for all tourism business that will see an impact on another Summer season – see the VTIC update here. For more information on all grant and support programs they are listed on this page

Please look back here regularly for new government information and support as it is offered. Below there are many flood assistance packages and toolkits and we encourage you to create an account exclusively for this site to save these resources by tapping the star on the relevant white square.

Click for Flood Relief and Recovery Supports for Mental Health and Wellbeing  

Important to remember

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    Please, please never drive on flooded roads.  Driving on flooded roads is dangerous, and it doesn’t take much to make your car become unstable, lose traction or wash away. A small car can float in just 15 cm of water. SES services are stretched at times like these, so please do not add to their work. Never drive through water – find out more

  • Phone icon red

    Call the SES on 132500 to report FLOOD or STORM damage or call the general VicEmergency hotline on 1800 226 226

  • Concierge icon red

    How will storms and floods affect your business?  Find out more via SES including planning information.

    TIP: If your home is about to flood call VICSES on 132 500. Ensure you have a “dry box” with batteries, a battery powered radio and torch, water purifying tablets and cash at least. Power and phone reception can often go out.

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    Local Flood Guides can help you better understand your flood risk, how flood warnings work and how to prepare yourself, your home or your business.

  • Wellbeing icon red

    We all deal with crisis in different ways. Find some helpful welbeing tips here 

  • Toolkit icon red

    We don’t experince floods too often, so this Healthy Living guide is a great toolkit to consider, offering suggestions on what to do in a flood, how to safely return to your property and manage what is next.

Business Support

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    Victorian flood update advice for tourism and event operators. Things are constantly changing, flooding can occur any time of year.

    While regional Victoria is recovering, visitors and operators are welcome but are encouraged to check local conditions before travelling.

    Some parts of the Victoria are currently experiencing heavy rain please check our resources below or your local Visitor Centre.

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    If you have staff, customers or suppliers who are distressed or have evacuated or relocated as a result of this flood event,  they can call the Flood Recovery Hotline which is 1800 560 760. daily between 7.30am-7.30pm

  • Grants icon red

    Flood support: register for structural assessment

  • Grants icon red

    Small Business Immediate Flood Relief Program – Businesses located in eligible LGAs that have incurred significant direct damage to their place of business, business assets, stock or equipment due to the October Victorian floods can access Business Relief Services on 13 22 15 

Crisis Planning for Tourism & Events

We know that there are business impacts to be ready for, probably more than ever.   Find flood focused information below. Stay connected via the Vic Emergency website.    Wellbeing pages are here.    Some travel impacts information pages are here  

We suggest you and your team download VicEmergency App.



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20 October 2022