We are grateful for the contribution from our valued partners, who are committed to supporting the tourism, events and hospitality industry, especially as we work our way out of the COVID-19 impacts. With the help of our partners, VTIC will continue to work in delivering our members support, benefits and training that are specifically targeted to the needs of our sector.
Adroit Insurance are professional insurance brokers that are located throughout Regional and Metropolitan Victoria. Adroit provides tailored policies for all classes of insurance, specialising in the Tourism and Leisure Industries. In addition, they provide Risk Management advice – the forecasting and evaluation of risks, together with the identification of procedures to avoid or minimise impact.
Adroit has a long tradition of supporting local communities and a strong commitment to providing its clients, expert technical insurance advice.
City of Melbourne is the local government area for central Melbourne and surrounding suburbs. The City of Melbourne works with other local councils and the State Government of Victoria to ensure that Melbourne is one of the safest, healthiest, and cleanest cities in the world. It supports Melbourne’s position as Australia’s pre-eminent centre for arts and culture, education, dining and shopping.
Melbourne’s business community contributes significantly to the city’s economic prosperity and its vibrant culture. Find out more about how to start or run a business, engage with Melbourne startups, or connect with resources and support services at melbourne.vic.gov.au/business
Department of Transport (DoT) plans, builds and operates an integrated, sustainable and safe transport system for Australia’s fastest-growing state: Victoria.
Formed in 2019, the new integrated department brings together VicRoads and Public Transport Victoria, putting people and their diverse journeys at the centre of decision making. This landmark shift ensures that transport agencies and operators work towards a common goal of an integrated transport system that contributes to an inclusive, prosperous and environmentally responsible state.
Department of Transport is also responsible for the management of freight, ports, boating and fisheries for commercial and recreational uses, maintaining Victoria’s status as the freight and logistics capital of Australia. Their vision is to meet the aspirations of Victorians for a transport system that is simple, connected, accessible, reliable and safe, while supporting a productive, growing economy.
In February 2019 Victoria University officially launched the The School for the Visitor Economy, a cross-university school providing the hospitality, tourism and event management industries with highly qualified graduates. The school delivers industry-based programs across all qualification levels, from pre-vocational certificates through to PhDs.
The School has strong research capabilities, with cross-disciplinary expertise to respond to industry developments and challenges with evidence-based solutions. Our research underpins growth and sustainability in tourism destinations and visitor-economy related businesses.
With the visitor economy heavily impacted by the coronavirus pandemic, the School is delivering courses remotely, and is working closely with industry in efforts to support business continuity, recovery and long-term resilience building. One of these measures has been the development of Infection Control Training. This free, short, nationally-accredited training offered by Victoria University Polytechnic is for workers who are engaged in direct customer interactions across the hospitality, retail and transport and logistics sectors. The training will equip customer-facing workers with the skills to identify and manage the ongoing risk of coronavirus infections.
For over 100 years Telstra has been helping Australian businesses connect and thrive, working side-by-side to create new ways to engage with customers. With Australia’s most reliable and fastest growing 5G network, every single business no matter how big or small has access to Account Management service 7 days a week. With no lock-in contracts across fixed and mobility products and do-it-for-you Business Services, Telstra has genuine whole of business products and solutions to suit individual business needs.
Webfirm is a digital marketing agency specialising in Search Engine Optimisation (SEO), Pay Per Click Advertising (PPC) and Paid Social Media Advertising to drive campaigns with impressive performance. In combination with a top notch website design and content development capability, tourism brands can tell their story and make sure that the right people hear it.
The Accommodation Association is the peak industry association representing major hotels, resorts, motels, motor inns, serviced apartments, bed and breakfasts, timeshare, holiday parks and guesthouses in metropolitan, regional and rural Australia. We provide advocacy, industrial relations advice, networking and support services for our members, while keeping you informed and engaged. We seek to support the sustainable growth of the industry and reduce the burden of legislation and compliance.
Business Events Victoria (BEV) is the convention bureau for regional Victoria, operating as a collective group conference venues, accommodation providers, tour operators, local councils, regional tourism organisations and service providers. BEV aims is to grow regional Victoria’s share of the meetings, conference and events market by working collaboratively to demonstrate the quality and diversity of conference venues, services and settings in regional Victoria.
Institute of Excellence is your school for small business greatest sharing inspired industry training and development solutions covering everything from customer service excellence, effective product development, tourism, social media and digital marketing solutions. For your weekly excellence ignition tune in and subscribe to the Tourism Hub Podcast sharing the stories of the leading experience and place-makers of this wonderful industry of ours!
Merlin Entertainments is a global leader in location-based, family entertainment. As one of the world’s largest attraction operators, they create and deliver memorable, immersive brand experiences for millions of guests. In Victoria, they operate SEA LIFE Melbourne Aquarium, LEGOLAND Discovery Centre Chadstone, and Otway Fly.
Worksmith’s vision is to to support a community that creates a sustainable future for the hospitality industry. They do this through connecting and supporting the food & beverage industry through resources, insights and advocacy. Worksmith currently operates from both Collingwood and the Melbourne CBD where they provide co-working, specialised spaces and events for the industry.